Cancellations, Returns & Refunds
Easy Returns | Hassle-Free Refunds | 100% Satisfaction Guaranteed
At Demonoid, we want you to love every product you purchase.
If something doesn’t meet your expectations, we offer a simple and transparent return and refund process.
Return Window
- You may return eligible products within 7 days of delivery.
- Returns must be initiated within this window to qualify for a refund or replacement.
Cancellations
- You can cancel your order before it is dispatched for a full refund.
- If the order is already shipped, cancellation is not possible, but you may reject the delivery or return it as per our Return Window policy.
Eligibility Criteria
- Be unused and in original condition
- Include all original packaging, tags, and accessories
- Not be damaged or installed
- Be accompanied by a valid proof of purchase
- Installed or customized products are not eligible for return unless defective.
Non-Returnable Items
- Products damaged due to misuse or improper installation
- Items marked “Final Sale” or “Non-Returnable”
- Services such as home installation (once completed)
Refund Process
- Once your return is received and inspected, you’ll be notified via email or SMS.
- Approved refunds are processed within 5–7 business days.
- Refunds are issued to the original payment method (credit/debit card, UPI, wallet, etc.).
Replacements
If your product is defective or damaged, we’ll offer a free replacement or full refund — no questions asked.
How to Initiate a Return
- Email: support@demonoid.in
- WhatsApp: 9005002206
- Support Hours: 10 AM – 7 PM (Mon–Sat)
- We’ll guide you through the process and arrange pickup via our logistics partner Shiprocket.
Service Region
Returns and pickups are available across Delhi NCR and all major cities in India.
Need more help? Our support team is always ready to assist.
Your satisfaction is our priority.
